Privacy Policy

My name is Silvana Byrne, I am a psychologist, accredited with the “The Psychological Society of Ireland” and founder of Intercultural Psychology, established in Dublin since 2010.

The privacy of your information is of great importance to us, and we have as a policy to respect the confidentiality of information and the privacy of individuals. This Policy stipulates how personal data processing operations occur through https://interculturalpsy.com/ in accordance with current laws and regulations.

What data do we collect, how do we collect and for what purpose?

Our site collects and uses non-sensitive personal data, with the purpose of enabling the provision of services and improving the experience of use. Data processing is required to:

  • Comply with requests made by you, data subject
  • Realize the line of communication between you, the holder, and the guardian
  • Quality of website operation
  • Identify the areas of interest of the customer and be able to provide you with information of possible interest
  • Mapping user statistics to better operate the website
  • Comply with current laws and regulations and comply with legal obligations.

All data collected or provided directly by the data subject is treated as confidential. We only process personal data expressly authorized by users.

Personal data provided by the holder

  • Via contact forms: When you complete a form on our site, we collect information such as name, telephone number and email. This information may be used to contact you and to clarify all information necessary for the provision of our services. The legal basis for processing such information is your consent or legitimate interest. By completing these forms, you represent that you are aware of and in accordance with the foregoing in this Privacy Policy.
  • Via Online or face to face Psychotherapy form: When you complete the form at https://interculturalpsy.com/online-or-in-person-psychotherapy, we collect information such as name, nationality, telephone, email, date of birth, name and telephone number of person in case of emergency and if you have a student visa. This information may be used to contact you and to clarify all the information necessary for the provision of our services, in addition to the information already presented in the therapeutic Agreement on the page in question. The legal basis for processing such data is your consent or legitimate interest. By completing this form, you represent that you are aware of and following this Privacy Policy.
  • Via registration form: When you complete a registration form at the bottom of the pages of our site, we collect information such as name and e-mail. This information may be used to send content, news, and information relevant to your email about the topics covered on the site. The legal basis for processing such data is your consent or legitimate interest. By completing this form, you represent that you are aware of and following this Privacy Policy.
  • Via e-mail, telephone or WhatsApp: By contacting us via e-mail, telephone or message via WhatsApp, we may collect information such as name, telephone, e-mail, among others necessary for the maintenance of the register and the provision of our services. The legal basis for this treatment is your consent or legitimate interest.

Access data collected

Information collected from users using our site includes, but is not limited to, the user access browser, Internet protocol (IP) address, date and time of access, user actions on the site, the mobile device model, and the operating system used for access. The legal basis for the treatment is the legitimate interest to monitor and improve our site and services.

How long will your data be stored?

Your data will be stored for as long as necessary to comply with the purposes for which the information is handled or for other valid reasons to retain your personal information, such as compliance with legal obligations.

What do we do to keep your data safe?

To keep your personal information secure, we use physical, electronic, and management tools that protect your privacy. We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that any violations would create for the rights and freedoms of the data subject collected and processed. Among the measures we have adopted, we highlight the following:

  • Secure Sockets Layer (SSL) encryption to perform information transfer
  • Only authorised persons have access to their personal data
  • Your personal data is stored in a safe and suitable environment.

Intercultural Psychology undertakes to adopt the best positions to avoid security incidents. However, it should be noted that no virtual page is entirely secure and risk-free. Despite all of our security protocols, it is possible that third-party guilt problems occur exclusively, such as cyber-attacks by hackers or as a result of the user/client’s negligence or recklessness.

In the event of security incidents that may generate risk or damage relevant to you or any of our users/customers, we will notify you of this.

To whom can your data be shared?

Subject to the criteria set out in this Policy, Intercultural Psychology will not disclose your customers’ personal data to a third party, except:

  • (i) to meet the extent necessary under the terms of applicable laws, rules or regulations
  • (ii) the existence of an obligation to disclose or
  • (iii) at the request of the client, with his consent.

International data transfer

Intercultural Psychology treats your personal information in national territory and in countries that have similar and equivalent laws. Regardless of the laws in force in those countries, we will treat the privacy of your information following this Privacy Policy. By providing your personal information, you consent to our transmission and processing of your data in any jurisdiction following this Privacy Policy.

Cookies or browsing data

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Embedded media from other sites

Content on our sites may include content and built-in features of third parties such as videos, images, articles, Sharing content on social networks, etc. The content embedded from other sites behaves exactly the same way as the visitor visiting the other site.

These sites and features may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are connected to the site.

Cookie Management

You may, at any time and no cost, change permissions, block or decline Cookies. However, revoking the consent of certain Cookies may render the correct functioning of some platform features impossible.

To manage cookies, simply click on the link above the Cookies table or directly in your browser settings in the Cookie Management area. You can access theme tutorials directly at the links below:

If you use Internet Explorer.

If you use Firefox.

If you use Safari.

If you use Google Chrome.

If you use Microsoft Edge.

If you use Opera.

Change this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, particularly given the appropriateness of any changes made to our site or in the legislative field. We recommend that you review it frequently.

For added convenience, we will indicate the date of the last update at the end of the document. If any relevant changes are made that require new user authorisation, we will publish this update and request further consent.

By using our services and providing your personal data after such modifications, you consent to them.

Responsibility

Intercultural Psychology is the controller of your personal data. For applicable law, the controller is responsible for decisions regarding the processing of personal data.

We are committed to keep this Privacy Policy up to date, observing its provisions and ensuring compliance with it.

In addition, we have also committed ourselves to seek technical and organisational conditions that are certainly capable of protecting the entire data processing process.

Disclaimer

While we adopt high-security standards to avoid incidents, there is no virtual page entirely risk-free. In this sense, Intercultural Psychology is not responsible for:

  • I – any consequences arising from the negligence or imprudence of users concerning their data. We guarantee and hold ourselves solely responsible for the safety of data processing processes and fulfilling the purposes described in this instrument. We emphasise that the responsibility for the confidentiality of access data is the responsibility of the user.
  • II – malicious third-party actions, such as hacker attacks
  • III – Inveracity of the information entered by the user/client in the records necessary for the use of the services of Intercultural Psychology; any consequences arising from false or misinformed information are entirely the responsibility of the user/customer.

Consult, change, or request cancellation of the processing of your personal data

If you would like to consult, change or request the cancellation of your personal data processed on our website, please email info@interculturalpsy.com.

To ensure your correct identification as the data subject of the request, documents or other evidence may be requested that prove your identity. In this hypothesis, you will be informed in advance.

Date of last update: 09/02/2021

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